O&B Grocery Delivery in Toronto
DELIVERY & PICKUP UPDATE — NEW SCHEDULE
Pickup and delivery is now available on Thursdays only. Orders must be placed by 8am on Tuesdays.
O&B Grocery offers delivery and curbside pickup in Toronto! From groceries and frozen family meals to chef kits and beer, wine and liquor, our grocery service aims to make it easier for you to stay at home while having access to high-quality food and ingredients. Browse our offerings below and place your order online.
Delivery and curbside pickup at Parcheggio (2901 Bayview Ave) are available on Thursdays.
ORDER DEADLINES
Orders for Thursdays must be placed by 8am on Tuesdays.
Spots are available on a first-come, first-served basis and are released two weeks in advance. We require 48 hours’ notice to cancel your order.
IMPORTANT DELIVERY DETAILS — PLEASE READ BEFORE STARTING YOUR ORDER
$100 DELIVERY ORDER MINIMUM
All delivery orders must equal $100 before tax. If your order does not reach the minimum, we will not be able to complete your order. All orders include delivery.
TORONTO DELIVERY ZONE
Between Winston Churchill Blvd and Hurontario St, we go north to the 403. Between Hurontario St and the 427, we go north to the 401. Between the 427 and 404, we go north to the 407. Between the 404 to Altona Rd/Port Union Rd, we go north to Steeles Ave. See map for our complete delivery zone.
DELIVERY TIMES
Deliveries are on Thursdays, anytime between 10am-9pm. Set delivery times are not available.
DELIVERY EXPERIENCE — WHAT TO EXPECT
Our drivers will not enter customer homes to ensure a seamless contactless delivery experience. For houses, deliveries will be left at the door. Deliveries will be left in the lobby or with the concierge for apartments and condos. Drivers will check IDs for alcohol deliveries, maintaining as much distance as possible. If your building has special delivery protocols, or you or a family member is in isolation and requires special delivery procedures, please email us at grocery@oliverbonacini.com.
IMPORTANT CURBSIDE PICKUP DETAILS — PLEASE READ BEFORE STARTING YOUR ORDER
$50 CURBSIDE PICKUP ORDER MINIMUM
All curbside pickup orders must equal $50 before tax. If your order does not reach the minimum, we will not complete your order, and your order will be cancelled. You will have to place a new order that reaches the $50 minimum.
CURBSIDE PICKUP LOCATION
Parcheggio (Bayview Village)
Curbside pickup is available at Parcheggio (2901 Bayview Ave, Toronto) at Bayview Village Shopping Centre on Thursdays. Please select Thursday when you are checking out online. Parking will be available at the back of Parcheggio.
CONTACT US
For questions about our grocery delivery or your grocery order, please email grocery@oliverbonacini.com.
Cleaver Meat Co.
Grocery Supplies
O&B Gift Baskets
O&B’s Frozen Family Meals
O&B’s Build-at-Home Chef Kits
Wine, Beer & Liquor
Personal Care
Delivery Zone Map
FAQs
How do I select the next available pickup or delivery window?
At checkout, click on the drop-down menu that says “As soon as possible” and select “Pick Time.” Deliveries are available on Thursdays. Curbside pickup is also available on Thursdays at Parcheggio. If your desired date is booked or past the order cutoff time, you will not be able to select it. Please choose the next available date.
What time will my order be delivered?
Orders will be delivered between 10am-9pm on your selected date. Please note that 4pm is the default time for order deliveries and does not indicate when your order will arrive. Your driver will call you on your delivery day with a delivery window estimate. They will call again when they are about 15 minutes away and text or call upon arrival.
My order is less than the minimum. Will it be cancelled?
If your order does not meet the minimum, one of our associates will email you. You can choose to either cancel the original order, or place an additional order.
I forgot an item. How do I add it to my order?
We are unable to modify an order once it has been placed. You can place a second order for the missing item, and reference your original 6-digit check number in the notes section, and we will combine the two orders into one delivery. If your original order date is no longer available, please email grocery@oliverbonacini.com.
My grocery order appears as “The Carlu” on my credit card statement. Is this an error?
This is not an error! O&B Grocery orders are packed and executed from The Carlu event venue in Toronto.
I am no longer available during my delivery or pickup date. Can I cancel my order?
Orders can be cancelled up to 48 hours prior to pickup or delivery. Email grocery@oliverbonacini.com and we can either cancel or move your order date.
I didn’t receive an email confirmation for my order.
Email confirmations can occasionally get trapped in spam filters. lf you cannot locate your confirmation, email grocery@oliverbonacini.com and we will resend it to you.
I received this error message: “Failed to charge Credit Card: Missing or invalid payment information – Please validate all required payment information.”
This error message can happen if you select to save the credit card information for future orders. Please try deselecting this option.